Mj88 Privacy Policy – Malaysian User Data Protection

Welcome to the mj88 Privacy Policy. This document is designed to clearly explain in an easy-to-understand manner how the mj88 platform at mj88.wine manages and protects your personal information as a user or member.

Mj88 is an online wagering platform that operates with trust and transparency at its core. We understand that your personal information is valuable and sensitive. As such, we are committed to ensuring that every piece of data you share with us is handled responsibly, securely and in accordance with the latest data protection principles.

This Privacy Policy applies to all users who browse mj88.wine, register an account, make transactions, interact with our customer support services, or use any part of the mj88 platform in any capacity. By continuing to use our platform after reading this policy, you are deemed to have read, understood, and agreed to how we handle your personal data.

This policy also outlines your rights regarding the personal information we hold, including the right to access, correct, delete, or withdraw consent to the processing of your data at any time. mj88 fully complies with Malaysia's Personal Data Protection Act 2010 (PDPA) and international data protection best practices.

Mj88 only collects information that is genuinely necessary to provide you with a safe, seamless and responsible service. We do not collect excessive or irrelevant data. Below are the categories of data we collect:

Identity and Account Data:

• Full name as shown on your identification card or passport.
• Date of birth for age verification purposes (18 and above).
• Identification card number (MyKad) or passport number for KYC verification.
• Email address used for account registration and communications.
• Mobile phone number for two-factor authentication (2FA) and notifications.
• Residential address including postcode and state.

Financial and Transaction Data:

• Bank account number or e-wallet details registered for deposits and withdrawals.
• Transaction history including deposits, withdrawals, wins, and losses.
• Debit or credit card information (stored in encrypted format).

Technical and Usage Data:

• IP address and approximate geographic location based on IP.
• Device type, operating system, and web browser version used.
• Activity logs including login times, games played and bets placed.
• Cookie and tracking technology data that you have consented to.
• Interaction history with our customer support team.

Every piece of data we collect is used for legitimate and specific purposes only. mj88 will not use your data for any other purpose without notifying you in advance. The following are the exact purposes for which data is used:

• Identity verification and KYC — To confirm that you are a real individual aged 18 and above and are entitled to use the mj88 platform under applicable law.
• Financial transaction processing — To process your deposits and withdrawals accurately and securely through legitimate payment channels.
• Fraud prevention and anti-money laundering — To detect and investigate suspicious activity in order to protect all members and the integrity of the platform.
• Customer support service provision — To enable our team to assist you more effectively when you contact us.
• Account-related communications — To send important notifications regarding your account, transactions, promotions you have opted in to receive, and policy updates.
• Platform improvements — To analyze usage patterns in aggregate (without identifying individuals) to improve platform functionality and user experience.
• Legal Compliance — To meet legal compliance requirements, including obligations under Malaysia's PDPA and other applicable regulatory authorities.

The security of your data is our top priority. mj88 continually invests in the latest cybersecurity infrastructure to ensure your information is always protected from unauthorized access, loss or misuse.

Technical Security Measures:

• All data transmitted between your device and mj88 servers is encrypted using TLS (Transport Layer Security) protocol with 256-bit SSL encryption.
• Passwords are stored in hashed format that cannot be decrypted — not even mj88 staff can view your password.
• Sensitive financial data such as card information is stored in a layered encryption format that meets PCI-DSS standards.
• Mj88's data servers are protected by multi-layered firewalls, intrusion detection systems (IDS) and round-the-clock security monitoring.
• Access to user data among mj88's internal staff is restricted on a need-to-know basis.

Data Retention Period:

• Active account data: Retained for as long as your account is active, plus a 7-year period after closure for legal compliance purposes.
• Financial transaction logs: Retained for 7 years in accordance with anti-money laundering (AML) legal requirements.
• Customer support logs: Retained for 3 years for reference and dispute resolution.
• Non-essential cookie data: Automatically deleted according to the expiry period set in your cookie settings.

Mj88 does not sell, rent or transfer your personal data to third parties for marketing or commercial purposes. However, there are limited situations where we need to share certain information with specific parties to enable the platform to operate safely and comply with the law:

• Payment service providers — Financial institutions, banks, and e-wallet providers that process your deposit and withdrawal transactions. They receive only the data necessary to complete those transactions.
• Identity verification (KYC) service providers — Accredited third-party companies that help us verify your identity. All such providers are bound by strict confidentiality agreements.
• Government authorities and law enforcement agencies — mj88 will disclose the required data if ordered by a competent court, Malaysian government agency, or law enforcement body in accordance with valid legal procedures.
• Technology service providers — Companies that provide technical infrastructure such as cloud hosting services, operating under strict data protection agreements with mj88.

All third parties with whom we share data are required to handle that information to the same high security standards as mj88 and to use it only for the agreed purposes. mj88 is not responsible for the privacy practices of independent third parties outside the scope of this established data sharing arrangement.

The mj88.wine website uses cookies and similar tracking technologies to enhance your browsing experience, maintain login session security and understand how users interact with our platform. Below are the types of cookies we use:

• Essential Cookies (Required) — Required for core platform functions such as login session verification, account security, and language preferences. These cookies cannot be disabled as they affect the platform's core functionality.
• Performance & Analytics Cookies — To collect information about how you use the platform (for example, the most frequently visited pages) to help us improve design and functionality. This data is collected in aggregate and does not identify you individually.
• Preference Cookies — To save your personal settings such as preferred language, display theme, and gaming preferences so you do not need to reconfigure them each time you use the platform.
• Security Cookies — Used to detect and prevent fraudulent activity, verify user identity during active sessions, and protect your account from unauthorized access.

You can manage your cookie settings at any time through your web browser settings. Please note that disabling certain cookies may affect the functionality of some parts of the platform. For more information on managing cookies, please refer to your web browser's documentation.

As a mj88 user and as an individual protected under Malaysia's Personal Data Protection Act 2010 (PDPA), you have the following rights regarding the personal data we hold about you:

The mj88 platform is strictly for individuals aged 18 and above. We do not knowingly collect or process any personal information from individuals under the age of 18.

If we find that personal data of a child or underage individual has been collected without consent, we will take immediate action to delete that information and close the relevant account. If you believe your child has registered an account on mj88, please contact us immediately via Live Chat or our support email so we can take the appropriate action without delay.

Mj88 reserves the right to update or amend this Privacy Policy from time to time in line with changes in law, technology or improvements to our privacy practices. Whenever a significant amendment is made, we will:

• Updating the "Last Updated" date shown at the top of this page.
• Displaying in-platform notifications to inform you of the changes.
• Sending email notifications to all registered members if the amendment is material and affects your rights.

Continued use of the mj88 platform after any amendments take effect will be considered your acceptance of the updated Privacy Policy. If you disagree with the changes made, you have the right to close your account and request the deletion of your personal data.

If you have any questions, concerns or complaints regarding this Privacy Policy or how mj88 handles your personal data, we are always here to help. You can reach us via:

• Live Chat 24/7 — The fastest way to get an immediate response. Available every day, around the clock via the chat icon within the mj88 platform.
• Support Email — Send your inquiry to [email protected]. We will respond within 24 business hours.

We take every privacy inquiry seriously and will work to resolve any issue quickly, fairly and transparently. Your satisfaction and trust are the foundation of our relationship.